Business Process Management: Blockchain and Robotic Process Automation Forum : BPM 2021 Blockchain and RPA Forum, Rome, Italy, September 6-10, 2021, Proceedings - González Enríquez, José; Debois, Søren; Fettke, Peter; Plebani, Pierluigi; van de Weerd, Inge; Weber, Ingo (Springer International Publishing, 2021)