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1. Human-Centered Service Design for Healthcare Transformation : Development, Innovation, Change

Auteur:: Pfannstiel, Mario A.
Uitgever:: Cham Springer International Publishing AG 2023
Type:: e-book

2. Service Business Model Innovation in Healthcare and Hospital Management

Auteur:: Pfannstiel, Mario A.; Rasche, Christoph; Rasche, Christoph
Uitgever:: Springer International Publishing 2017
Type:: e-book

3. Service Design Practices for Healthcare Innovation

Auteur:: Mario A. Pfannstiel; Brehmer, Nataliia; Rasche, Christoph
Uitgever:: Springer International Publishing 2022
Type:: e-book