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1. Chatbot Research and Design: Third International Workshop, CONVERSATIONS 2019, Amsterdam, The Netherlands, November 19–20, 2019, Revised Selected Papers
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Author:
Følstad; Araujo, Theo; Brandtzaeg, Petter Bae; Granmo, Ole-Christoffer; Law, Effie Lai-Chong; Luger, Ewa; Papadopoulos, Symeon
Publisher:
Springer International Publishing 2020
Format:
e-book
2. Maturing Usability
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Author:
Law, Effie Lai-Chong; Cockton, Gilbert; Hvannberg, Ebba T.; Hvannberg, Ebba Thora; Law, Lai-Chong; Hvannberg, Ebba; Jeffries, R.; Wixon, D.
Publisher:
Springer London 2008
Format:
e-book