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1. Transforming Field and Service Operations
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Author:
Owusu, Gilbert; O'Brien, Paul; Doherty, Neil F.; McCall, John
Publisher:
Springer Berlin Heidelberg 2013
Format:
e-book
2. Service Chain Management
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Author:
Dorne, Raphael; Lesaint, David; Owusu, Gilbert; Voudouris, C.; Voudouris, Christos
Publisher:
Springer Berlin Heidelberg 2008
Format:
e-book