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1. Companies Don't Succeed, People Do! : Ideas to Create Profits Through People
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Author:
Roberts-Phelps, Graham
Publisher:
London Thorogood Publishing 2000
Format:
e-book
2. Concise Guide to Telephone Tactics
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Author:
Roberts-Phelps, Graham
Publisher:
London Thorogood Publishing 2004
Format:
e-book
3. Customer Relationship Management : How to Turn a Good Business Into a Great One!
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Author:
Roberts-Phelps, Graham.
Publisher:
2003
Format:
e-book
4. Telephone Tactics
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Author:
Roberts-Phelps, Graham
Publisher:
London Thorogood Publishing 1999
Format:
e-book
5. Working Smarter
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Author:
Roberts-Phelps, Graham
Publisher:
Thorogood Publishing 1999
Format:
e-book