Service Productivity Management

Format:: e-book
Title:: Service Productivity Management
Author:: Sherman, H. David; Zhu, Joe
Language:: English
Publisher:: Springer US 2006
ISBN:: 0-387-33211-1
1-4614-9805-8
9786610619283
1-280-61928-7
0-387-33231-6
Permalink:: http://bibtest.howest.be/catalog/ebk03:1000000000284449?locale=en