The Science of Service Systems

Full text!
Format:
e-book
Title:
The Science of Service Systems
Author:
Haluk Demirkan, James C. Spohrer, Vikas Krishna; Demirkan, Haluk; Krishna, Vikas; Spohrer, James C.
Language:
English
Publisher:
Springer US 2011
ISBN:
1-4419-8269-8
1-4614-2868-8
1-4419-8270-1
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