Reign of the Customer: Customer-Centric Approaches to Improving Satisfaction

Full text!
Format:
e-book
Title:
Reign of the Customer: Customer-Centric Approaches to Improving Satisfaction
Author:
Fornell; Hult, G. Tomas M.; Morgeson III, Forrest V.; VanAmburg, David
Language:
English
Publisher:
Springer International Publishing 2020
ISBN:
3-030-13561-6
3-030-13562-4
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