Service Excellence for Sustainability : Lessons from Malaysia, Japan, and Taiwan

Full text!
Format:
e-book
Title:
Service Excellence for Sustainability : Lessons from Malaysia, Japan, and Taiwan
Author:
Elias, Nur Fazidah; Hanawi, Siti Aishah; Jenal, Ruzzakiah; Mohamed, Hazura; Mohd Amin, Hazilah
Language:
English
Publisher:
Springer Singapore 2021
ISBN:
981-16-2578-6
981-16-2579-4
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