Hotel and hospitality English : communicate confidently with guests

Type:
boek
Titel:
Hotel and hospitality English : communicate confidently with guests
Auteur:
Seymour, Mike
Jaar:
2011
Taal:
Engels
Uitgever:
London : Collins, 2011
Paginering:
157 p.: ill. + 2 CD-ROMS.
Plaatsnummer:
SQR.ENG 837 SEYM 11 (Luipaardstraat Kortrijk)
SQR.ENG 837 SEYM 11 (Luipaardstraat Kortrijk)
ISBN:
9780007431984
Onderwerp:
English language Conversation and phrase books (for restaurant and hotel personnel)
English language Textbooks for foreign speakers
Engels Toerisme
Samenvatting:
24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests. 4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language. The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner. The audio CD provides valuable listening practice to accompany each unit.
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