Hotel and hospitality English : communicate confidently with guests
- Format:
- book
- Title:
- Hotel and hospitality English : communicate confidently with guests
- Year:
- 2011
- Language:
- English
- Publisher:
- London : Collins, 2011
- Description:
- 157 p.: ill. + 2 CD-ROMS.
- Call number:
- PENTA.ENG 837 SEYM 11 (PENTA)PENTA.ENG 837 SEYM 11 (PENTA)
- ISBN:
- 9780007431984
- Subject:
- Engels Toerisme
English language Conversation and phrase books (for restaurant and hotel personnel)
English language Textbooks for foreign speakers - Summary:
- 24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests. 4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language. The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner. The audio CD provides valuable listening practice to accompany each unit.
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- http://bibtest.howest.be/catalog/hws01:002148625?locale=en
