Online consumer behavior : theory and research in social media, advertising, and e-tail

Format:
book
Title:
Online consumer behavior : theory and research in social media, advertising, and e-tail
Author:
Close, Angeline
Year:
2012
Language:
English
Publisher:
New York : Routledge, 2012
Description:
XXXIII, 366 p. : ill. ; 24 cm.
Call number:
PENTA.369.1 CLOS 12 (PENTA)
ISBN:
9781848729698
Subject:
Consumentengedrag
Consumer behavior
Electronic commerce Psychological aspects
Internet marketing
Marketing Sociale media
Online marketing
Summary:
Social media (e.g., Facebook, LinkedIn, Groupon, Twitter) have changed the way consumers and advertisers behave. It is crucial to understand how consumers think, feel and act regarding social media, online advertising, and online shopping. Business practitioners, students and marketers are trying to understand online consumer experiences that help instill brand loyalty. This book is one of the first to present scholarly theory and research to help explain and predict online consumer behavior.
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