People skills

Type:

boek

Titel:

People skills

Auteur:

Thompson, Neil

Jaar:

2015

Taal:

Engels

Uitgever:

New York, NY : Palgrave Macmillan, 2015

Paginering:

XIX, 303 p. ; 24 cm.

Plaatsnummer:

PENTA.499.4 THOM 15 (PENTA)

ISBN:

9781137467553

Onderwerp:

BUSINESS & ECONOMICS / Management
Interpersonal communication
Interpersonal relations
Problem solving
SOCIAL SCIENCE / Social Work
Self-management (Psychology)

Samenvatting:

"This new edition offers a comprehensive and up-to-date introduction to developing people skills. Written in an accessible and engaging style by leading author Neil Thompson, it is an essential read for students and practitioners of social work and all other helping professions"--, Machine generated contents note: -- PART I: PERSONAL EFFECTIVENESS -- 1. Self-Awareness -- 2. Time Management -- 3. Stress Management -- 4. Information Management -- 5. Assertiveness -- 6. Beating The Bully -- 7. Using Supervision -- 8. Being Creative -- 9. Continuous Professional Development -- 10. Being Realistic And Resilient -- PART II: INTERACTION SKILLS -- 11. Valuing Diversity -- 12. Verbal Communication -- 13. Nonverbal Communication -- 14. Written Communication -- 15. Interviewing -- 16. Influencing Skills -- 17. Leadership -- 18. Handling Feelings -- 19. Managing Conflict -- 20. Multidisciplinary Working -- PART III: INTERVENTION SKILLS -- 21. Anti-Discriminatory Practice -- 22. Being Systematic -- 23. Assessment -- 24. Planning -- 25. Decision Making -- 26. Managing Risk -- 27. Review And Evaluation -- 28. Ending -- 29. Responding To Trauma: Promoting Healing And Recovery -- 30. Reflective Practice.

Permalink:

http://bibtest.howest.be/catalog/hws01:002394284